Unprofessional to say the least
Long story short I don’t have my order or refund, they have been investigating 2 weeks already what happened whilst i was told it was signed by me when I wasn't even in the country and my name had been misspelled on the signature too. I have to chase up updates despite the fact i requested and was told I will be updated daily. Quite a lot of time it takes, given a lot of MY money is at stake. They don’t give impression that they care at all. Staff handle matters in unprofessional manner too, on social media platform they disclosed for public what I ordered and for how much!
Date of experience: August 10, 2021